Terms and Conditions

These Terms and Conditions describe the rules that apply when you use Spinshake. They explain the relationship between us and our players, what we expect from account holders and how we operate key features such as bonuses, payments and disputes. We recommend reading these terms carefully before registering or placing any real-money bets. By creating an account you agree to comply with these terms and any updates we publish.

Account responsibilities

When you open an account with us you are responsible for keeping your login details secure and for any activity on your account. You must provide accurate personal information and update it if it changes. Accounts are for individual use only; only one account per person, household, IP or device is permitted. We may suspend or close accounts where we suspect unauthorised use, fraud, chargebacks or breach of these terms.

Eligibility requirements

To register you must meet our eligibility criteria. You must be at least 18 years of age. Registration may be restricted in certain jurisdictions and we may refuse registrations from countries where we do not accept players. Account verification is required before withdrawals and may be requested at any time to comply with our verification and anti-fraud checks.

Acceptable platform use

Use of the site must be lawful and honest. You may not attempt to manipulate outcomes, abuse bonuses, use automated tools or bots, or use VPNs or other methods to bypass geographic or access restrictions. Any attempt to exploit systems or to collude with other accounts may lead to forfeiture of funds and account closure.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply in addition to these general rules. Bonuses may carry wagering requirements, game contribution rules and maximum bet limits while wagering. We reserve the right to withhold, cancel or reclaim bonuses and winnings where we suspect bonus abuse, fraudulent activity or breaches of promotion terms. Where a promotion specifies time limits or expiry, those deadlines must be met.

Deposits and withdrawals

We accept a range of payment methods including Interac, Visa Debit, MuchBetter, Instadebit and commonly used e-wallets. Deposits are usually processed instantly. Withdrawals are made using approved methods and may be subject to verification checks before release. E-wallet withdrawals are typically faster than card or bank transfers. We may apply limits or request additional documentation for large withdrawals as part of our verification procedures.

Dispute resolution

If you have a complaint please contact our support team at [email protected]. We will investigate and respond promptly. If a dispute is not resolved to your satisfaction you may refer the matter to the relevant licensing authority. Spinshake is operated on the Aspire Global platform and holds licences issued by recognised authorities; further licensing details are available on our site.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on our site and, where appropriate, notified by email. Continued use of the service after changes are published constitutes acceptance of the updated terms. If you do not agree with a change you should stop using the service and close your account.